I've been there twice since New Year's Eve and both times our food took 40 to 45 minutes to serve. And that is with us asking the server multiple times where our food was. Unfortunately it appears as though Pei Wei has changed over to a shift lead in charge of the store instead of an actual salaried manager. Very penny-wise and pound-foolish. Used to be a pride associated with this company in working there and serving high quality food. Now it appears as though that doesn't exist anymore. Their General Tsao's and lettuce wraps despite taking so long to serve came out cold as if they were being held and there was a delay between cooking them and serving them. Sorry State of Affairs for a company that used to be so good. Very disappointed.