I have been taking my car to this Jiffy Lube for oil changes and smog checks for the last three years or so. They have always been reliable and efficient. The staff has always been very friendly and accommodating. They are on the pricier side when it comes to oil change, but they do give you several options/packages to choose from. They also wash your car windows and vacuum the floors, check fluids/top off if needed along with an oil change. They will try and upsell for sure. Main upsell point is the air filter...unless you've never changed it, it is a negligible thing that really won't make much difference in your gas mileage, and is something you can do yourself. Overall, they aren't pushy with the upsells, when you say you are not interested it's left at that. I have not had any issues in years of dealing with them.