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  • I just called to get some information about possibly having my cat put down which is obviously a very emotional conversation to have in the first place. He is 16 and is having seizures and has completely lost control of his bowels. I have known him for 16 years and I can see that he is uncomfortable. The person I spoke to was rude and cold and did not give me any answers aside from saying, "16 is not old for a cat." I ended up just hanging up the phone because I was so shocked that someone could be so detached and unhelpful. She provided me with no information but at least I can confidently say that I will NOT be bringing my cat here for his final moments. I know a lot of pet owners in the neighbourhood and I will be telling all of them to stay away from here as well. Maybe Dr. Munn is nice but they should really hire more personable front desk staff.
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