Today is my birthday (5/16/2018). I received a coupon for a free threading on my birthday. So, taking advantage, I decided to give them another chance. I was in a very good mood until the older lady started threading. OMG!!! It was so painful!!! So, I go to show her the coupon that was sent to me and she said it expired yesterday, not today. I kept showing her the date and she said the machine is ahead. I told her that has nothing to do with me. When I entered my phone number, the machine said I had 11 hours left. She still continued to bicker with me but eventually she gave me the service for free. I definitely will not go back!