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| - I have been getting food at Pak Centre for about 4 years now. Though the food is pretty good, if you want "delivery" don't count on this place! This is my biggest problem with Pak Centre. I have tried 10+ times over the past year or so to have Pak Centre deliver to my apartment. Two of those times they actually did deliver, but the rest? "Sorry ma'am we don't have a driver today." When I ask about the fact that they claim to do delivery they give me some BS excuse about how they usually have a driver but today they don't. I tell them that I've tried several times and that whenever I call, they don't have a driver. All they offer me is an apology and some rambling, stuttering rendition of the "we usually have a driver but today we don't" excuse again. Nice. The truth is that they only deliver on rare occasions. I feel really bad for the employees because I know it's not their fault, yet they have to respond to people like me asking them why there's never any delivery. Note to the mangagement: If you're gonna claim to deliver then DELIVER. IF NOT, then STOP claiming to offer delivery service when you really don't.
Now for the food, I must say that it has improved since a couple years ago. So if you haven't tried them for awhile because of a bad experience a few years back, I encourage you to try em again because it's a whole lot better now. I'm a big chicken biryani fan and previously found Pak Centre's chicken biryani pretty unimpressive, mostly because the rice was really bland and flavourless. But lately, I gotta admit that it is much more flavourful than it used to be, and consistently so. One issue is that sometimes their dishes can be quite greasy, so if you have any concerns about that you might wanna try to request that they go easy on the oil.
Another downside is that the service can be really slow. I went in there one day and it was just me and a couple sitting down and eating already. So I expected them to have my food ready pretty quickly this time as compared to the usual slowness I had come to expect(and I can't imagine they're busy taking care of any delivery orders back there, right?! right.) but I ended up sitting there and waiting forever for a relatively small order of 2 chicken biryanis and a naan. Additionally, I have found that the servers aren't friendly or personable at all. It's incredibly awkward dealing with some of the employees there and is one of the main reasons why when I go there, I get take-out even if it's just for me. And even if I'm hungry. I'd honestly rather opt to get take-out and carry the stuff back to my place in bags, on the bus(Since I have no car. Another reason why delivery would be nice. Buuuut Pak Centre isn't gonna help me with THAT, now are they?!) To be fair though, I do see some improvements happening there as of late. So I'll encourage people to give them a try.
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