It breaks my heart to write a horrible review for Freeds. This is NOT the Freeds bakery from long ago when they were located on Trop & Eastern in the 80's.
I walked in this morning to place an order for a specialty birthday cake. Let me start by saying they were EMPTY, not a customer in sight.
I was told to go and order my cake at the left side of the store where desks were set up and everything looked professional.
Two office ladies were at one desk talking away to each other. I stood politely , waiting for them to finish. (Mind you, not a customer anywhere)
They finally acknowledged me and decided to take my order. I had a photo design to show what I wanted the cake to resemble. It was simple, a quarter sheet cake, normal rectangular size, but included two small fondant shapes on top.
The lady told me it was too complicated and I should choose a photo cake instead. She said they don't have anyone in the bakery that can do any shapes or fondant pieces.
I was just on the website that boasts TONS of artistic , fondant shaped cakes! It's not like I needed the cake that day. I was willing to wait.
I certainly hope these women aren't paid well because they are chasing away customers!!!
I'm curious if cake sales are down. Haha!
Goodbye Freeds, HELLO -LAYERS!