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| - I'm pretty disappointed by this place, today... I ordered a vegan falafel wrap, some French fries and a chocolate chip cookie. The falafel wrap was bland and the pieces of falafel were about the size of my thumb, so most of the time, I was chomping on leafy greens and a wrap. I mean, the tahini sauce would've made it more enjoyable, but there was probably about 1tbsp on the entire wrap. The French fries were so crispy, I couldn't finish them. The cookie was definitely under-baked. I've eaten at this cafe twice before, and my experiences were OK, but today was terrible. To add, I placed my order at 9:19am this morning, and didn't receive my order till 10:32am. This place is a 6 minute walk from my place of work, but with a thirty minute lunch break (15 of which are spent pumping breastmilk for my son), I didn't wanna waste 12 minutes walking. I called the cafe twice to get an ETA. The first time I was told, "It'll be there any minute," and then I was hung up on. The second time, I was starting to get impatient, and was told that the delivery guy had four more orders to deliver. I asked if my food would be cold, and was reassured it wouldn't...well that was a lie. I was told they have a 3mi. radius on deliveries... It takes about 8 minutes to drive 3 miles going 25mph...so again, I'm not sure why my delivery took AN HOUR. I paid $20 on food that was COLD and I didn't even enjoy, which really bums me out. Trust me, I get it. $20 is no big deal for a company, but geez, at least act like you care about your customers.
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