I walked in because my usual salon (which I was looking to switch) was booked. I immediately was greeted and sat down after picking my service. I sat down to a regular of 10 years who raved about the salon. The manicurists really seem so happy to be there and are all laughing and smiling! My manicurist was so great, and gentle and kind! She even got me to switch from my regular square to almond shape and I love them! I am definitely a new regular!