I had contracted with them to do the back drop at my wedding. The twinkle lights burnt out and left the room really dark. Videos of our wedding didn't have enough light and it truly took away from the ambiance in the room. They didn't really care though. They gave us around $100 back even though everything cost over $1,700. I should have know better as up to the wedding day it was always difficult to get ahold of them. They kept confusing my order and had to re explain what I wanted multiple times. But at the end of the day it's disappointing to look at wedding pictures and notice that the twinkle lights weren't on resulting in a bland background. Bummer.