This was the second time I had been to this particular waffle house; the first experience being God awful. Terrible service, their tea had soured, and the food was incredibly poor - even for waffle house.
I decided to give it a second chance, and in hindsight that was my first mistake. They were slammed when we got in, and we're not greeted, and almost walked out. But saw one open booth and decided to take it. The waitress apologized for the wait and took our orders.
My problem doesn't lie in the customer service we were given; she took care of us quite well.
The food, however, is a completely different story. The toast was cold, I had shells still in my scrambled eggs, and there was a hair in my hashbrowns. Never again.