For the reviewer who said NYE was a bad time for a first visit - I should have listened. They were running almost an hour behind on reservations and when we finally got to the table; it was another 5-10 minutes to get water and a bread basket. I understand this day is hectic, but after several years in business you'd think they would not overbook & would have it figured out. In all - we were understanding of the wait and tried some delicious drinks to pass the time in the bar area. We didn't have anywhere to be afterward, but a lot of people were angry they were missing parties, etc. as dinners took almost 2 hours on average once seated.
The food was very good; although my filet was more rare than medium. I didn't even consider sending it back as they were still crazy busy at 10:30pm when we finally got our entrees, although I probably should have. Wedge salad was great as was the French onion soup. Also enjoyed the french fries (seasoned to perfection) and asparagus sides.
All in all a good restaurant, but if I am paying $200 for a dinner for 2 people I think it's understandable to expect a certain level of service - no matter what day of the year! While our waiter was nice, he was clearly overworked and had a hard time keeping up with his tables. Our water glass was refilled once; it took 10 minutes to even get any bread or water, and all of our food was delivered by other staff than him. When he was at our table, he spoke at about a million miles an hour & always seemed rushed. I don't think this was his fault, but it was definitely not service that's acceptable at a restaurant this expensive.
We will probably not go back. For the price; we enjoyed Fleming's more (ambiance & food) or will stick to local joints like Tornado or Wunder Bar.