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| - I didn't think this was a really great gym as far as cleanliness, machinery, staff, etc., but my monthly dues weren't much, so I figured, you get what you pay for, right? Well, when I signed up I made a point to clearly ask the sales man(/manager?), I think his name was Raul, if I was missing anything about cancelation, hidden fees, etc. I recently moved out of state and attempted to cancel. They told me that I have to send them a new rental/lease agreement, recent utility bills, newly issued driver's license, or bank statement and a confirmation from the post office. Once that processes, they will charge me a $50 fee. The woman on the phone could not have cared less that I felt I had been taken advantage of and refused to let me speak to anyone about my complaint.
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