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| - It makes me sad to post this update. We walked out without eating our meals. This was one of my favorite BBQ places, but no more. We came in and were told to seat ourselves. The server brought water and asked if we wanted to order drinks, she was clearly not happy and stressed. She took my sons drink order, then walked away within it getting mine. She brought our drinks after I managed to flag her down. We ordered our food: rib tips and salad for me, whole rack of ribs for my son. 10 minutes later the food showed up and basically the server slid three platters on the table, two of them hanging precariously off the edge of the table. It looked great, but after one bite, I announced to my son: "my food is cold, not even warm, cold!" He responded "OK, I'm glad you said something, mine is too!"
I flagged the server down and asked for the manager and she replied, "I don't have a manager." I said, "Oh, wow. Well our food is cold." She replied with, "Well, you know it's just me tonight..." waving her hand towards the rest of the seating area. I felt for her, she clearly had been left in a tough situation, but that response was all we needed to get up and leave. A restaurant without a manager, and a bar staff unwilling to help (2 bartenders from what I saw) the wait staff is a slowly sinking ship, which is a real shame, because it's hard to top Woodstock when the food is prepared correctly.
I changed this review back to a rightful 4 stars based on my most recent visit. It says a lot that management has taken steps to correct the issues and personally invited me back. Thanks Woodstock!
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