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  • I do very few Yelp reviews, but I must say something about Desert Nail Spa. I was a walk-in, so I was happy I was assisted immediately. That is when my happiness ended. The tech was okay but filed my nails down as far as you can without causing bleeding (??why??). I got a gel manicure. Toward the end, she scolded me about my nails. I am not sure why. I felt a very negative vibe there--is it because I am not a regular? Was I given a novice tech? I chose Desert Nail Spa because of the wonderful reviews. I observed the owner keeping an eye on everyone which shows me he cares how his business is going. I also observed many techs on their phones/texting. In our small business, my husband and I expect SUPREME customer service--that is what sets us apart. I want this man to succeed (looks like he is) but it might not stay that way with a tech who clearly would rather do something else. My regular salon on Shea and 93rd will get my business from this point on.
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