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  • The absolute worst customer service experience ever. I prepaid for three services to be completed and did not receive the services. My requests to be refunded for the services went unanswered for an extended period of time. When the request was finally acknowledged I was told that 2 of the 3 services had been completed and they did not complete the back lawn due to an aggressive dog. Pictures were sent as proof the work was not completed and I was still told the work had been done. The aggressive dog they speak of is a mini dachshund that they kindly left the side gate to my place open and I came home to the dog gone and had to search the neighborhood for the dog. He had obviously been out for the better part of the afternoon on a hot day with no access to water. Of course when I addressed this I was told that they had closed the gate. My sprinkler heads were supposed to be adjusted, lawn fertilized, and tree's trimmed for the initial service fee all of which were never done. Do not use these guys unless you're ok with prepaying for services you never receive. You will also get harassed for payment the very day that the invoice is sent to you and you will be told that you are delinquent in payment prior to even getting an invoice. The business makes money by getting people to prepay and then they never do the work!!!
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