I used Bishop and Son a year and a half ago and he (Rick) was wonderful then. He educated me about my washing machine, fixed it for a VERY reasonable amount, and assured me I'd get much more use out of it. It's worked like a new machine since then.
I needed him again when my dryer died last weekend. He came out with everything in hand that it could possibly need. I learned more about my dryer than I've ever known, and he assured me of only other thing that could ever wear out, and told me how much that would be if i ever need to replace it someday, before he asked me if I wanted to fix what is wrong with it now.
As he worked, we talked about new units and what replacement parts cost for them (LG has reasonable parts costs, Kenmore and Whirlpool front loaders charge 6-7 times more for the parts than LG- GOOD TO KNOW) and then he cleaned out built up lint in my machine that is a possible fire hazard.
I appreciate him so much, and I'm a customer for life.