Kristie M. Pearson
in the last week
We were quoted a 90 minute wait for towing services when my husband's car broke down on 485. We sat with traffic whizzing past us for the next 3 hours.
I had to call back 3 times only to be told "If you don't hear from your driver in 10 minutes, call back."
Also, it's a good thing the driver (eventually) did call me because he was sent to the wrong location. Had I not said anything there's no telling how much longer we'd have been stuck there waiting. I will say that our driver was very kind and friendly. But that's not enough to keep my business. We won't be using their services again.