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  • Where to start! All I can say is horrible experience. Our waitress was completely clueless from the start. She had no idea about any items on the menu and completely screwed up our order numerous times. After we put our orders in soup and entree's . Half an hour goes by and........entrees come out when I ask about soup they go oh yeah they proceed To bring soup out together with entrees that's a big no no to me. They see I'm visibly upset and ask if everything is ok?i tell her no and she responds sorry ! Like that is supposed to make it better at which point the owner lady comes out and asks me what's wrong. As I tell her she responds with sorry she's new and I'm like and?.... She like that's it I respond that sorry is not good enough to which she tells me she won't be spoken to this way instead of offering to take our entrees back and warm it up and comp something like anyone else would do she says eat your food and leave before I say something I shouldn't say!!!! Is that customer service? Is that what I payed good money for? A pleasurable dining experience perhaps no? Eat and leave lol. Then husband comes out and I waste my breath explaining to him the story to which he responds so what you want me to pack you up and give you the meal for free? I mean seriously?!?!?!? As I leave she says she feels sorry for my kid!!!! Never have I dined in such a place with low class and clueless customer relations tactics. I will never return here and will make sure that anyone I speak to knows about how poorly they treated me on a night with 3 tables you would think they'd be thankful and extra on top of business matters. Stay away I sure will!!
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