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  • I wanted to love this place, I really did. But they are just not great at customer service. You walk in & linger awkwardly until someone finally decides to notice you, then we sat at our table for about 20 minutes while no one even looked in our direction. When the waitress finally came over to take our drink order we told her we were ready to place our food order as well, she flat out told us no, you can't place your food order before I get you your drinks... Wait, what?? She literally refused to take our food order. Then, after insisting she MUST take only our drink order, she brings us over empty coffee cups and says "your coffee will be several minutes." So now, after not being allowed to give our food order, we still don't even have drinks. Once I'm given permission to order food, I order an omelet that comes with home fries & toast, I asked if they had rye, she said yes so I said "ok, I'll have that." to which she responds "just 1 rye?" What kind of question is that?! Omg, the list of bizarre things this girl said/did just goes on & on. The food was decent (definitely NOT better Pamela's as some other reviewers have said) & definitely good quality & quantity for the price. But seriously, I cannot get over how poorly we were treated, not just by our server but the entire staff. They were all just warm bodies at best. It was like none of them had ever worked in a restaurant before, just totally clueless. And the food was not so amazing that one could overlook the extreme lack of good customer service. I would be willing at some point to give it one more shot in hopes that today was anomaly, but something tells me that's the standard.
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