This place is huge and very convenient to our home. I like to frequent locally owned businesses so I was excited to try Rollier's instead of going to the Home Depot down the street. Unfortunately this store is considerably more expensive and has a much smaller selection of items. I know this is to be expected, but I expect the stellar service to compensate for this fact. I did not find stellar service. The gentleman in hardware that helped me was unfriendly and didn't seem to care that that I couldn't find what I needed. I sensed it might have been because I was female, which really bugs me. I have returned to grab things quickly and the cashiers are friendly to a fault. I have had to sit in line while they chat with someone infront of me FOREVER pretending not to see me waiting.....too friendly, not friendly enough....not sure which is worse. I will continue to try this place out because I still think local businesses need a break these days, but they aren't winning me over.