rev:text
| - like other reviewers here , i bought a groupon for a conditioning treatment , cut and style . i wish i could give this place more stars because i realize that my experience may have been uncommonly disappointing , but i am left really regretting my visit ...
first of all , the atmosphere is nice , the staff is very friendly and the details are all on point (fresh flowers , tea and biscuits , up-to-date copies of vogue , etc)
im sure that the stylists are all competent , and the woman who did my hair (soo) was very nice and friendly and made kind and genuine efforts to make me comfortable (i have never gotten a mini shoulder massage after getting my hair washed and it was really nice !)
unfortunately , while the tea and mini-massage were lovely , my cut and style was not . i described in advance that i wanted 3 inches taken off of my relatively long hair , and ended up with a bob that barely passes below my shoulders . basically an extra two inches was taken off of my hair and although i tried to make the best of it at the time (obviously this is a mistake that cant be corrected) i am left very upset about my hair being substantially shorter than i had specified .
also , when asked what i would like for the style , i said i wanted lots of body , some piecy texture , and not too straight . she basically showed me the product that she said would give my hair body , and proceeded to blow-dry my hair completely stick straight - doing exactly what i had asked her not to do . i assumed that she was doing this because she was finishing the last of the cut dry , which she did (for some subtle layering at the front) , but instead of proceeding to give me the style that i had asked for , she just left my hair completely flat and straight - zero body and zero texture ...
my shock about the length hadnt really sunk in yet so when she asked several times if it was ok , i explained that it wasnt what i had asked for with the style ... so she splashed some water on the ends and blowdried it again - which changed absolutely nothing ...
i actually feel bad writing this review because she was nice ... but the truth is i am so disappointed with the lenghth being so much shorter than i asked and the requests for the style i wanted being completely ignored , i am really very upset about the whole experience
|