Very nice staff at this hotel. That's the nicest thing I can say. This is the shabbiest Hyatt ever. You're paying Hyatt prices, but you're really getting a crappy motel inside the walls.
Kids, there are no towel bars or racks in the bathroom. ANYWHERE. You can't hang a towel up even if you want to. There are no safes in the room. No mini-fridges in the room. No information on the business center or amenities or hours in the room.
The carpet in my room was stained all around the bed (I don't want to know, really). The tub was equally stained (yuck) and standing under the shower was like being peed on thanks to abysmal shower heads and very low water pressure.
Bet this manager is glad he's across the street from the Convention Center, or he'd lose his flag and his AAA diamonds. Ick, is all I can say. Where's that Hotel Impossible guy when you need him?