Check in was smooth. Requested refrigerator be emptied in advance with no mention of fee. Fridge was full; when I asked to have it emptied was told there would be a $25.00 service charge. Room was just fine until we returned three hours later to a flooded bathroom area. After the AC man came all seemed fine except for the loud AC. The AC was not repaired so we simply put down towels and a wastebasket for the drips. Couldn't sleep. The hotel seems at full capacity. They found another room. AC and room just fine BUT up on the fourth floor, outside stairs, NO ELEVATOR!!!! "Should be repaired soon." I have requested that we move to a different room if elevator is not repaired. We have one more night here.
The only reason for the two stars is that the employees here are as accommodating as they can be, friendly and professional. I would not recommend this hotel until it is renovated.
Update: we are in our third room and all is well. Again, the employees here have been the best! This facility needs renovation. The parking situation needs to be resolved. But whoever does the hiring of staff is to be commended!