There is a certain reality to these types of restaurants, which is that if a) the service is attractive and friendly enough and b) the food is at least average, then they can be excellent places to eat and hang out. Unfortunately, neither is is quite true in this case. When it comes to both food and service, there is this feeling like the place is simply going through the motions of a big, corporate chain. That used to not be the case when the restaurant first opened. However, there has been a perceptible decline, over time, as many of the early-generation staff members have come and gone. I really hope the place can get it together again, with some renewed attention to detail and customers. As for now, I would not recommend this restaurant except for the most rudimentary late-night dining and drinking needs.