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| - Solid burger joint. This place does so many things right, and only one thing is lacking.
What they do right:
Excellent customer service -- it's clear that they aim to please; always polite and professional. They usually jump at the opportunity to clear your tray/trash for you. The employees seem happy and the managers appear to run the place well.
Good menu -- straightforward menu options, good pricing.
Fast service -- only a few minute wait for your food
Efficient -- the pager/buzzer device almost seems too much for a burger place, but when you think about it, it helps save the annoyance of constantly hearing orders called out, or having to listen attentively for your own number.
Great food -- the burger is good, the fries are good, the onion rings are good. The quality of ingredients seems really good, and they make tasty food.
What could be better:
Juiciness -- the burger patty is a bit dry, seems to be cooked just a hair under well done. Maybe there is some way to make it more juicy? I should try requesting a medium rare burger. If not for the somewhat dry meat patty, this place would be a full 5 stars.
Great place, I'll be back.
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