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| - I've said it for years, and I'll say it again. If I could choose who delivered my packages, I would never deal with USPS again. Let me start by saying that I have never physically stepped foot in this Post Office before, but it's the location that I've had to deal with about an international package.
Here's what happened. I made an online purchase from an out of country vendor in June. June 22nd, it arrived in the United States. August 9th, I call this Post Office inquiring about the location. I've had no updates, their website says that my tracking number does not exist, so what's going on? They tell me it isn't showing up in their system, and it must still be sitting at customs, as international packages do sometimes for up to 8 weeks. I guess that made sense, so I waited a few more weeks. Mid September, I give them another call because absolutely nothing has happened, and I still don't know what's going on. This time, the gentleman I talked to actually found my tracking number in his system. The bad news was that they had made a delivery attempt on July 4th, and it was now in the process of getting returned to sender. I expressed my disbelief and he said they might be able to catch it before it got sent back, etc. I've been sitting around, twiddling my thumbs like some sort of blindly trusting idiot, and finally called back again today. The employee I spoke to found my tracking number again, but this time was very confident that it was getting returned to sender and that there was nothing she nor I could do. She'd make a note but the chances of anything happening were slim.
I don't understand how one delivery attempt was made, and then gets returned to sender. I never received any delivery attempt notification. I also live in an apartment complex, so I am very hard pressed to believe that there was absolutely no way to deliver a package. It's disheartening to see how USPS handled this whole situation - especially for them to say there's nothing they can do about it. They put so many customers out of their money for well below average service, and they genuinely don't care. If I could give 0 stars for the United States Postal Service as a whole, I really would. But this is Yelp, and you can't do that. Also, I guess I'll give the 1 star because at least all the employees I spoke to were friendly enough. You screwed me out of money and my package, but at least y'all were nice about it, thanks!
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