I've been at this location for years. Its always VERY clean!!!!! Attendants over the years are all friendly and courteous. Hours are good and its opened 7 days a week. Beds are getting old but they seem to change the bulbs every now and again. My only complaint is they use to offer good upgrade specials on the beds. Not so much in 2017. Also they could use a TV that gets real stations while patrons wait, although the wait is seldom longer then 10 minutes. The West Charleston location is really nice and convenient.