After seeing their commercial for the millionth time for "buy one room get two free" we finally decided to give them a call and schedule an appointment. My big mistake was not doing any research first. When I talked to the rep on the phone I asked her what their average price on laminate was and she said she couldn't tell me, only a sales rep could. Weird, ok. I scheduled an appointment for the following Monday and gave them all my info. What a mistake! After talking to them I decided to look up customer reviews on them and of course discovered bad reviews on Yelp and on other sites as well. Pretty much everybody says don't use them. They are overpriced, the sales reps are rude and you just get screwed. Full disclaimer: it wasn't my personal experience, I didn't get very far with them, but judging by how they handled my request for cancellation I believe all those reviews. All the positive reviews are clearly written by the company since those reviewers don't have any other reviews posted.
After I read all the negative reviews I decided I didn't want to deal with them so I called and cancelled. if any rep from the company is reading this IT IS MY RIGHT TO CANCEL AND DON"T GET HARASSED AFTERWARDS!!!!! STOP CALLING ME!!!!
They wouldn't stop calling me! They think that by harassing me they can still get me to buy their services and it's not gonna happen! And I'm not really sure how to get it through their thick heads - don't call me anymore!