I didn't experience any of the negative things others have written about here. The line was long, but there isn't a DMV anywhere that doesn't have that problem, but the line moved quickly. The first lady I dealt with at the counter was terrific! I wish I had taken her name. She was funny, joking with the customers, took my information and got me to the next person I needed who likewise was very pleasant. I was there to take the written test for a class "J" endorsement for towing a trailer in excess of 10,000#. I waited only minutes to get on the testing computer after the initial wait in the information line. After the written test, I talked to another lady who wanted to schedule my driving test right away. I told her I needed some time to practice with my new 5th wheel since I'd just bought it and had never even backed it up as of yet. Dave (I think he was a supervisor) came over then to schedule my driving test and informed me they were scheduling about 2 weeks out. He found me a slot in exactly 2 weeks which was perfect for me since I wanted some time practicing backing. Dave was great, explaining to me what I needed to study for the pre-trip inspection that I would be tested on. He told me exactly where I needed to go for the driving test. A great guy providing all the information I could ask for. My experience with the Donovan Way DMV was better, much better than I expected. All were friendly and helpful. (I hope I can be as positive after I take the driving portion!!)
Bill