I have purchased two Volvos from Bobby Rahal. the first one the car sold me, the second one, the dealership sold me...especially the service department. I am a major car buff and have owned a lot of cars in my life and dealt with various dealerships. My experiences at Bobby Rahal can be summed up in one word. OUTSTANDING!!! The dealer service has been second to no one that I have ever dealt with. In fact it is not just the service but the entire dealership as a whole. From the minute you walk in the door it is not just a visit but an experience. The last two times I have needed service they have been somewhat at the last minute. The first was a convertible top that would not go up and the second was a tire blow out and a faulty tire pressure monitor system. The service department bent over backwards to accommodate me, I did not have an appointment but was taken in immediately.
The Service Manager, Shop Foreman, and Service Writer took immediate ownership of my problem and not only resolved it in an extremely timely manner but far surpassed what I had expected as an outcome.
I have recommended Bobby Rahal to friends many times and will continue to do so. In so far as a Premier dealership they are far and above anyone else in Pittsburgh.
Bar none... the best experience I have ever had with a service department!!