This Subway has some issues. The place is clean and the help is great but the management policies are suspect if not downright illegal. I go to this subway as it is within walking distance to my house and seems like every time I go there something interesting happens.
For starters the staff cannot give you every kind of cheese on site. The "artist" informed me that "management" had told them to no longer offer the shredded cheddar on peoples sandwiches - only on the cheesy bread. In addition I have been told "management" also made certain limitations on how much of each topping can be put on a sandwich which includes limiting lettuce to barely covering and a mere 3 shreds of onion and 3 pickles per 6" sandwich.
The worst "management" decision though which I find very suspect and nearly illegal is the way they have setup the cash register. Attempt to use a coupon in this place and watch the register. I went from a $7 sub on the board and a $2 off coupon to a $6.50 sub. Asked to explain I was told "management charges another price for coupon based transactions - actually my sub was $8.50" This seems very dubious. This is not the first time this has happened though, as the price on the board here doesn't always equal what the register will charge, especially when it comes to coupons. It seems like the help has to put in a set price half the time rather than use the standard functions or otherwise you might find yourself paying 50-75% more than what is advertised.
I love Subways but wont be returning to this one, the Hawaiian place next door is just a nice and are honest in advertising.