Yesterday was my first visit, I had called the day before to make an appointment for 4:30 and was sitting down at a station by 4:35! My technician was "My" and she did an outstanding job, I love my nails! I had originally gone to another nail shop by my house for a full set of acrylic and within the first week had already lost 2 nails! A friend recommended that I got Tubi and ask for them to fix up my hot mess. My made the 2 repairs, filled my nails and reshaped them from square to coffin shape like I had originally wanted and they look great, plus they are nice and thin, which I love! The only downside was it was kind of expensive, $43 for everything which was more than I paid for the new set, but I guess it's like the saying goes, you get what you pay for. I will definitely be back, just hoping these last me longer than a week so we shall see!