I am very disappointed and disgusted with this manager and hotel. I totally understand policy but I also understand unforeseen circumstances. I planned on using the reservation but when there is a 100% chance of a snow storm with up to 7 inches of accumulation I am very hesitant to travel anywhere. But when you are going be charged because they want their money and will take it anyway regardless of circumstances you risk it because that is a lot of money to lose out on. I will never stay at a Marriott (especially this one) ever again nor will I recommend Marriott to anyone ever since they are money hungry.