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| - This location used to be great. I'm not sure what happened.
I placed an order for a boneless wing combo, plus two small drinks since it was happy hour. When I finally got up to the window to pay, and the employee read my order back to me, it was wrong. Totally okay, it was only off by two items, so I corrected him and he went back to correct it. I get that it's happy hour, it's a busy time, and these things happen. It's really not a big deal.
What wasn't okay was taking 20 minutes to fix a small error. All that was wrong was fries instead of tots for the combo, and adding one small drink they forgot to add. Literally 20 minutes at the window for that. When the cashier finally made contact with me again, he mistakenly read back a medium drink instead of a small drink. I just said that was fine because I would have been there for another 10 minutes if I would have corrected him again.
The correction took so long that one of the carhops delivered the orders to two people behind me in the drive thru. The employees knew it was taking too long - so what gives? They also charged me full price for the order, while other Sonic locations have given me orders for free for waiting half the time. Not that I'm trying to get anything for free, but this location isn't a normal Sonic Drive-In.
Avoid this location at all costs if you value your time and sanity. I won't be going back for a while.
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