rev:text
| - Of all the bridal shops I was intent on visiting, this one was the one I was most excited about. The reviews online made it seem like a dream, and that the perfect dress waited just for me.
When I walked inside a woman was at the counter arguing with the saleswoman about how her daughter's dress was picked up from the seamstress terribly wrinkled, and she wanted Best For Bride to pay to have it steamed. Apparently it's pretty pricey to have that done, but even if it wasn't, that seemed like a pretty reasonable request, if you ask me.
The woman flat out refused to help or offer any sort of information and said it was the seamstress's responsibility and that the woman would have to "deal with it on her own".
At first I thought, okay, this woman took the dress to her own seamstress to have it altered. It's entirely possible Best For Bride has nothing to do with this. I browsed through the selections, which were okay. They had some nice designer dresses, and their clearance rack, though small, was pretty amazing. $400 for a Jasmine dress!
However, buttons were missing, the side was ripped, and I just didn't feel like that was okay. When I was trying the dresses on the same saleswoman explained to me that they'd send the dress to their seamstress to have it fixed, altered, and etc.
Fearing some impending awful customer service experience based on what I had just seen, I skipped it. Boy am I glad I did. The dress I did end up going with was fantastic and the saleswoman INCREDIBLE, but that's for a different review!
|