This company is horrible if your trying to cancel them because you got a better deal elsewhere. I spoke with an agent to cancel my policy, e-mailed for verification, he said everything was taken care of and the auto pay would no longer come out, one month later they pulled money out of my account stating that my policy was still active and made me jump through hoops after finally getting the correct information of what their policy was. And speaking to several different people. I do not recommend this company! Buyer beware!