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  • Poor Customer Service! I visit this location fairly often but tonight was the worst! Marvin, the manager took my order, and got it wrong. When I explained to him it wasn't what I ordered nor was it what he repeated back he basically shrugged his shoulders and said oh well. He did nothing to rectify the issue, not even a simple apology which I would have gladly accepted as mistakes happen. I asked for the corporate number and he said its on the website. I jumped right on the website to a "contact us" form. Site stated the business hours are from 8a-5p and it may take 96 hours to respond as the personally respond to all messages. Approximately 10 minutes after I hit submit, I get this generic email stating we're sorry you're not pleased! I'm not buying it at all. I enjoy wingstop but I will not be returning. Throughout my years in customer service I've learned customers will tolerate a lot but poor service isn't one of them!
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