My usual groomer was out of town and I had just purchased/adopted a 1 year old dog that was matted. I took him over to 130th PetSmart and told them he was extremely nervous, timid and anxious. Malorie asked all the right questions and when I picked him up - he was perfectly groomed and very happy. Great Job Malorie. I would not hesitate to recommend this Groomer - she was so great with my Milo.