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  • We went to the Thirsty Lion since they are a sponsor or partner of the new Phoenix Rising soccer team down the street. The only reason we went is due to the way the "Official Pre-match Party" was worded: from 3-6 enjoy $1 off beers, from 6-9 there will be $1 specials on select beers. To a reasonable person, that sounds like beers should be $1 from 6-9 due to the wording change. We showed up shortly before 6 and the place was packed--I thought it was due to the great special they were running. About 15 minutes in we were still sitting there with no waters or drinks of any kind. Finally, the server came over and we asked about the special. She had no idea what we were talking about. You'd think if you were having the "Official Pre-match Party" you would tell your servers about it, right? She went and asked about the special and came back and informed us that it was actually just $1 off the beers from 6-9. Why would you word it so poorly then? Just use the same phrasing you used for the 3-6 promotion. Its really easy to do, arguably easier than changing the wording, and then you won't mislead customers. I expressed my displeasure and asked to see the normal happy hour menu. The server said its in that menu while pointing to the menu on our table. As I looked at the menu, she walked around taking drink orders from the rest of the table. Then she just waled away after looking at me. Clearly I wanted to order a drink, I just asked to look at the drink menu. She went to another table, took their orders, then started to walk away from our section. I had to get her attention to even place an order. It took forever to get the drinks to the table, they were horrible understaffed. Again, if you are having the "Official Pre-match Party" you think you'd have an extra server and bartender working, but its evident that thinking ahead is not something the Thirsty Lion Management seems to do. It took about an hour to get one round of drinks. Now I get the meaning behind the name, if you come to the Thirty Lion you will stay thirsty the whole time. We promptly paid and went to another one of the dozens of restaurant around the Thirsty Lion and received great service. It was my first and last time visiting the Thirsty Lion, and I recommend you don't waste your time.
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