| rev:text
| - Seems like people aren't too sure about Piatto Novo! I, too, am torn. On one hand, I hated the service; on the other, the food was so damn delicious that I can't possibly imagine writing it off.
Though I live in Cuyahoga Falls, my out-of-town boyfriend bought a night at the Sheraton for his last night visiting. We found a restaurant.com gift certificate for $25 to Piatto Novo, so it seemed perfect!
The view from the Sheraton is, of course, beautiful, recently named AOL City Guide's Most Romantic Restaurant. We snagged a table right near the big windows, overlooking the falls on a snowy night. So pretty!
At first, the service seemed great, very on the ball. Our server was friendly & gave me a couple of tips on food when I asked. But then... he disappeared. He spent about 20 minutes talking to some woman sitting alone at a table a few over from ours, & was quietly chastised by a fellow employee - which was the only thing that spurred him to check on our food & bring us our appetizer! The entrees came about 20 minutes after THAT, & only after I complaine dloudly, "How long have we *been* here?" as another server passed by & then chastised him yet again! When our entrees finally came, there were no apologies for the wait or his negligence. I thought of complaining to the manager - the food was so good that the service really mucked up what was otherwise a perfect meal.
Onto the food: We ordered:
- To drink, two glasses of prosecco, $10 apiece. Yum! Can't screw up champagne!
- Appetizer: Grilled calamari, $11 - We hated this, though looking back, I see that the menu did, in fact, say it was grilled, not fried. I can't blame the restaurant for our dislike of grilled calamari! My boyfriend ate it anyway, & I instead ate the cherry tomatoes that garnished it. They were really tasty, cooked perfectly in some sweet sauce.
- My entree: Full-sized linguine balese, $20, which the server told me was the better of the two I was deciding between (the other was linguine with lobster, which reviews seem not to love). Simply put, it was DELICIOUS. I wish the broccoli hadn't been in such large florets - I had to cut them off the stalks before I could begin eating - but the meal was really well done, seasoned perfectly. It was also HUGE, so I took the rest back to the room & refrigerated it overnight for leftovers later. They do, though, offer half0portions of each pasta entree, which is really convenient.
- His entree: Grilled 12-oz. New York strip steak, $38. He wouldn't have gotten this had it not been for our gift card, but he was super-excited to get such a fancy steak! He loved it, though he noted that it wasn't all that much tastier than the steak at, say, Longhorn. It was a little fatty, & there was a couple of inedible bites, but it was cooked to his request (medium-rare) & was eaten in full, except for those gross parts. He also loved the carrots & potatoes it came with, saying he's "never had vegetables cooked that way before."
Bill total was around $125 including tip (restaurant.com includes gratitude) & without our gift card.
How's THAT for a review? All in all, I'd go back, but I'd hope like hell I got a different server.
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