I've been a customer of theirs for over 5 years. My issue is they never provide a price for anything they do. When you get their receipt they don't itemize anything or show any coupon discounts you had. When we ask about the discount they always say it's there or they say they forgot and then apply a discount that does not show. I called their main phone number and dialed extension 104 for customer service. After leaving 3 messages at their main corporate number and getting no answer I had no choice but to leave this feedback. They are clearly overcharging for services as a way of doing business.