Breakfast. Waited several minutes for coffee. Said they were out of mugs. Then we got up and got our own refills from their pot; nobody came around to refill. Ordered, then waited 45 minutes for food. Order was wrong - food was cold. Ordered fruit that was not delivered, no sauce on benedict lorraine; toast was cold, eggs dry, We had to ask for silverware and napkins. Other tables were getting slow service also. No ice tea. They took 20 % off for slow service. Will not go back.