We all thought we loved them, sadly only if you buy a few inexpensive items. There is absolutely no customer service if you have purchased big ticket items or worse, items for delivery. Customer service lies to get you off the phone and when calling back, 'if you don't like it, cancel' after they did not deliver purchase as promised and promised again by their 'customer service', I wonder what their definition is? Certainly not what most Canadians would define customer service. Don't buy anything that is more valuable than something you can carry in your hand. The bigger items are a nightmare. And...they don't care....
Shop somewhere else, do yourself a favour, seriously.