My Savvy Salon experience was amazing! Not only did I receive excellent service from Brooke, the salon also helped me resolve a payment issue. I discovered Savvy here on Yelp. I purchased the Yelp Voucher to get some "hair maintenance" done for my wedding day. I live in Washington but was getting married in Ohio. I had to trust the reviews I read where accurate. They were! Brooke treated me with TLC since I'd never got waxed before. She was super friendly, kind, and did great work. The total charges were respectable. But I had forgotten about the Yelp Voucher I purchased until after I got back to Washington. I called Savvy and explained that what happened. After a few calls and emails, they refunded me and used the voucher for the services I received nearly 3 weeks before. I truly appreciate them going out of their way to fix MY mistake. I definitely recommend Savvy Salon and I will definitely go back the next time I'm in Ohio!!!