Very atypical for holiday inn express. I am an IHG platinum member and stayed here with my reward points. The appearance of the hotel is nice but we had a very bad experience. The hotel hosted some sort of DUI conference. It looked like a halfway house inside with very questionable characters. People were yelling mother fer down the hall and in the elevator. One guy had a boom box playing in the hallway. The first floor outside was lined with 10 shady guys smoking cigarettes who looked homeless. My wife and I won't be back.