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| - I always feel extremely guilty for giving one stars out, but this one (unfortunately) really *does* deserve one star. I've never experienced worst service in my life in a restaurant industry, as well as being deceived by the menu entirely.
Our waiter didn't care to introduce his name to us, so the whole time I had to call out to him, it was more like, "Hey, you there!" We ordered our drinks first, which mind you weren't that bad (their Sangria Blanca was actually pretty tasteful), but it took us between 15-20 minutes just so we can get our drinks. Our waiter was obsessed with constantly refilling our waters and giving us more napkins than possible.
On top of that, he didn't card us. Any of us. We immediately noticed that, and one of our friends shy of her 21st was able to get a drink without getting carded. A little brave of me to say, but that alone was my indicator that the waiters here apparently weren't trained efficiently enough by the management, thus a lot of the poor service *is* because of management themselves. Lolita's would have been given two stars, but for that, it deserves one.
One of my friends wanted to order from the kid's menu because she wasn't that hungry and wanted something small, and the server denied it. He then later came back and said it was okay to, figuring he discussed it with his manager and figured he would get a better tip if he was a little more catering. For a "Mexican" cantina, the food wasn't anything special.
We requested seats outside, to which we were under a speaker and they turned the music up to an uncomfortably loud level. Try not to sit near the speakers, our conversation was impossible to have.
I really do hope Lolita's goes under some sort of renovation with its management, because if waiters aren't carding people, that's obviously a huge problem that needs to be fixed. I think the place would have a lot more potential if it designed itself around a Mexican cantina theme and made their food a little more authentic.
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