Not a pleasant experience dealing with some of their employees including their GSM. Rather than take the side of her customers, she takes the side of her employees which encourages them to act out because they know their GSM will believe them over the customers word. Sure not every customer is nice, but in a customer experience driven environment, you would think they would hold more value in listening to the concerns brought to their attention by their customers, especially those who have already purchased from them. Their finance managers also run a bait and switch practice which is very unethical and appalling. I will never purchase another vehicle from them again.