Came here for lunch with friends. Waited in line for about 5 minutes to order what we wanted and then were seated. I ordered the Chenz sandwich and iced tea. Took another 10 minutes to get water and then our beverage order. I never got the sweetener we requested. Waited another 30-40 minutes for food. Apparently the table number for my sandwich was written wrong or whatnot and the Waitress tried to deliver it to another table who said it wasn't theirs. Instead of coming back to check on us or try to figure out which table was missing an order, she brought it back to the kitchen.
In the end my sandwich was bland. I heard great reviews about this place but I guess I came at the wrong time and ordered the wrong item.