I live in the neighborhood next door so was excited for this place to open. This is located on corner of Higley and Ray next to Dunkin Donuts and Zoyo. I was happy to see they are open until 10 on a Sunday. I popped in for a Smoothie. Staff was average but not overly friendly or welcoming.
I ordered the Large Pineapple, Orange, Banana for $6.50, good size.
After I swiped my card I then noticed the sign that says they charge 35 cents for credit cards. Are you kidding me? This small stuff really annoys me. It's not a cheap Smoothie and you want to charge me extra to use my credit card?? Pretty sure most people use a card now days and 99.9% of places it's free to swipe. I just feel like business owners need to either build this into the total cost or don't charge it period. The cashier definitely didn't tell me verbally ahead of time, especially since they just opened and its not a normal thing I should check for or ask.
She handed me my drink and I had to ask where to get a straw... Again, it's new. How do I know.
I glanced at the food menu before I left, yep way Overpriced!!!
My smoothie is good but not the best I've had. Looks like I'll drive 2 miles down to Jamba Juice where the smoothies are better and they don't charge me extra to use my credit card.
Sorry Smoothie Run, I tried. I give lots of 5 star reviews and you failed me. I'll be surprised if you stay in business. Step up your service, better prices and get rid of that stupid 35 cents petty fee and you might thrive. We have lots of choices in Gilbert so you have to be better than this.