I've been lucky to have had Carmen doing my hair for the last ten years. I am extremely cautious about anyone doing my hair. Its very long and stylists trim it more than they say they are going to. Carmen understands my concerns, and always does exactly what she says, considering my requests the whole way. She had refreshing ideas about color, and totally honest if something won't look good. She's positive and charismatic and a riot to talk to. One of my friends goes to her now and my six year old adores her. I get so many compliments on my hair, and its truly because of Carmen . You gotta try her out, I'm sure you will be very happy you did.